If you are having issues with your user name or password for My BackPack, please follow the instructions below to retrieve your account information.
Your My BackPack user name and password is the same user name and password you use to sign into Magnus Health.
Click here to login to My BackPack
Click the I Forgot My User Name/Password button shown below. You only need to enter either your User Name or Email address and instructions will then be sent to your email address with information on how to access your account.
TPS is not able to provide you with your password; the only way to recover your account information is to follow the steps above. You only need either the user name or email address associated with your account to recover your account information. If you cannot remember the user name or email address associated with your account, please contact TPS registrarTerri O'Connor at firstname.lastname@example.org for assistance.